Whilst Port Douglas has not had a single case of COVID-19 to date, we are taking its presence on our planet very seriously and have introduced thorough germ-busting measures to provide you with a safe environment as possible during your stay with us. These include the following:
All apartments now go through a two-stage cleaning process – first they are spotlessly cleaned and then they are fully sanitised.
All common areas are fully disinfected every two hours throughout our working day by a member of our professional cleaning team.
A Sanitisation Bay has been built in reception and all guests are required to leave any complimentary items they have used – whether it be an ice cooler, bike, DVD, board games or laptop at this sanitisation bay. All used items are then thoroughly disinfected before being put on display for other guests to use.
Social distancing is a strict condition of stay and should you prefer contactless registration, please let us know and we will send you our online registration form.